Patient Information

Skyline Hospital is committed to patient satisfaction. We strive to provide our patients with not only the best care, but the information they need when walking out our doors.

 

 

 

 

 

Billing/Financial Information

Approximately one week after you are discharged, you will receive a detailed billing statement showing your itemized charges. If you have given insurance information at the time of registration, we have billed your insurance as a courtesy to our customers.

 

 

 

NOTICE TO PATIENTS

This hospital provides emergency services to all patients regardless of inability to pay. Discounts for essential services are offered depending upon family size and income. You may apply for a discount at the front desk. Thank you. Click here for Financial Assistance forms

 

AVISO PARA PACIENTES

Los centros de salud ofrecen servicios de atención médica primaria y preventiva, sin considerar la capacidad de los pacientes para pagar. Los cargos generados por servicios de salud son calculados de acuerdo al nivel de ingreso del paciente. Pacientes pueden aplicar para servicios médicos con la recepcionista en la clínica.  Haga clic aquí para obtener ayuda financiera

Gracias

 

Questions about your bill should be directed to patient accounts department at 509.493.1101.

 

 

 

Concerns or Complaints

We want to make your stay at Skyline as pleasant and comfortable as possible. Please let us know how we can better serve you by following these simple steps:

 

  • First, share your suggestions with your nurse or his/her immediate supervisor. Hopefully, we can resolve the problem immediately.
  • If you’re not satisfied with the outcome, please contact our director of nursing.

 

We welcome all patient feedback on the care and services we provide, and we encourage you to complete the Quality Hotline form provided on admission or available in waiting areas.

 

 

Confidentiality

We take your right to have all personal and medical information treated in a confidential manner very seriously. When you were admitted, you were asked to complete a form listing the persons with whom you would like to share your condition. These are the ONLY people to whom we will provide this information.

 

 

Discharge Information

We want to help prepare you for your return home and any special care or treatment you may need after leaving the hospital. Our discharge planner and the nursing staff can help you make arrangements for extended care, including nursing homes or visiting nurses.

 

Once the doctor has discharged you, your nurse will assist you with departure from the hospital.

 

 

Pastoral Services

You may want to notify your clergy that you are hospitalized and arrange a visit. The hospital also has a staff of volunteer chaplains who are on-call and available to you if requested. Please let one of our staff know if you would like a chaplain to be contacted.

 

 

Tobacco-Free Campus

Skyline Hospital has adopted a tobacco-free policy to provide a safe and healthy environment for employees, patients and visitors. All tobacco products are prohibited on Skyline’s campuses. This includes the parking areas. For those who use tobacco products, please exit Skyline’s campus.

 

Our goal is to make your stay with us as pleasant as possible, so please let us know if there’s anything we can do to help make it easier for you to adhere to our tobacco-free policy. Thank you for your cooperation.

 

 

Television

Television is available in all patient rooms and are managed by your pillow speaker control, which also controls the light above your bed. Ask your nurse if you need assistance.

 

 

Telephone

Every room features a telephone for our patients’ personal use. Simply follow these operating instructions:

 

LOCAL CALLS:

Wait for a dial tone and then dial “8” to get an outside line.

Dial the number you wish to call.

 

LONG DISTANCE CALLS:

Wait for the dial tone, dial "8" for an outside line, then dial “1” = area code = the number you wish to call.

 

A public phone is available outside the Emergency waiting room.

 

 

 

Valuables

Since we cannot be responsible for personal items, we strongly encourage you to leave all items of value at home or with a family member.

 

 

Release of information

Click here to download the Release of Information form. You can drop it off at the front desk, mail it to Box 99 - White Salmon, WA 98672 or fax it to 509.493.4057.

 

 

 

 

The Health Care Choice For Our Community

Access your medical visit online. View your lab results, medication list
and patient education— all from your own secure account  >

 

Contact us:

Tel: 509.493.1101

Fax: 509.493.4607

Address:
211 Skyline Dr.

PO Box 99

White Salmon, WA 98672

 

E-mail: info@skylinehospital.org

 

Medical Records Fax:

509.493.4057

 

 

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